The right headset can make the difference between being comfortable or not during long calls. While each person’s definition of comfort is unique to them, there are some common characteristics that most users look for in a good headset. These include stability, sound quality for listening and ease of use.
Stability is important for those who are constantly moving while on a call. A headset that is secure in the ear and does not move around while wearing it will provide the most comfort for these people. For those that like to listen to music, podcasts or even just the radio, a headset with better speakers will allow for clearer listening and a more enjoyable experience.
Some headsets have a built-in microphone that will pick up the voice of the wearer and also reduce ambient noise. This helps ensure that the caller can be heard clearly and will help increase productivity by allowing the user to work without interruption.
Most telephone headsets will have controls located on the headband or earpiece for easy access while using them. These can be used to answer or end the call, control volume and even mute the microphone. They are available in both wired and wireless models, depending on the needs of the user. Many of the headsets are designed to connect directly to a computer and will have a USB port for charging, while others are made to plug into the earphone jack of a desk phone. In either case, the headsets typically have LED lights that indicate if they are charged or active.
If a headset is designed to be used with a mobile device, it will usually have a clip that can be attached to the phone and will come with different sized earpieces for a comfortable fit. In addition, some headsets will offer Bluetooth connectivity so the user can pair them with other devices and also have a microphone for hands-free voice communication.
Those who need to take calls from the office will want a headset that is compatible with their telephone system. A headset that can connect to both a computer and the telephone will be the most versatile. This allows the user to make and receive calls while working on other tasks, such as typing emails or doing paperwork.
Some headsets have multiple microphones that will focus on picking up the voice and eliminating background noise. This will result in higher quality voice audio and will be the most important feature for those who need to communicate with clients and co-workers.
Most headsets will need an amplifier and bottom cable in order to work with a phone. The amplifier plugs into the same jack that the handset (receiver) currently plugs in and provides a mute switch, speaker and microphone volume controls and more for the headset. Some headsets will also have a light that will illuminate when the headset is activated so others around the user know the person is on a call. telephone headsets